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Bango Care

Search functionality to find entitlement records held by Bango Resale for your customers

Search Criteria

You can search by the Subscriber Number and/or Operator Transaction ID and/or Merchant Transaction ID to find the transactions you are looking for.

Search Results

The results returned from your search will contain the below information.

Column NameDescription
Transaction DateDate/Time (UTC) the transaction was created on the Bango system
Operator Transaction IDThe identifier for the transaction in the payment providers system
Merchant Transaction IDThe identifier for the transaction in the merchants system
AmountThe amount of the transaction
Transaction StatusTransaction status, one of FUNDS_RESERVED,OK,CANCELLED, REFUNDED, USER_INSUFFICIENT_CREDIT, USER_NOT_ENABLED, USER_SPEND_LIMIT, USER_BARRED, USER_EXCEEDED_LIMIT, USER_SUSPENDED, USER_INVALID, USER_NOT_FOUND, BANGO_USER_BARRED, OPERATOR_SPEED_LIMIT, DECLINED, REJECTED, INVALID_PIN, DATA_INVALID, DATA_MISSING, CONTENT_BARRED, PRICE_NOT_SUPPORTED, RESERVATION_EXPIRED,ERROR, CONNECT_ERROR, or INTERNAL_ERROR
MerchantMerchant the transaction is against
Page TitleThe page title passed by the merchant when creating the transaction

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