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Bango Developer
  1. Bango Subscriptions API
  2. FAQ
  3. What does "uncancel" mean?

What does "uncancel" mean?

In the Bango Subscriptions API, the DELETE /subscription/{subscriptionId} endpoint lets you cancel a subcription – for example, based on a user action in a portal app. There are two main scenarios:

  • Cancel immediately. The subscription ends at once, and billing stops. A partial refund for the remainder of the billing period might be required.
  • Cancel effective at a later date. The subscription ends and billing stops at that date. Typically, the later date is the end of the billing period.

If you cancel a subscription immediately, the subscription enters state CANCELLED. This is a final state.

If you cancel a subscription effective at a later date, the subscription remains in state ACTIVE and the cancelledDate property is set to that date. If nothing else happens, then the subscription changes to state CANCELLED on that date.

However, while the subscription remains ACTIVE with a cancelledDate set, you can "uncancel" the subscription: this reverses or undoes the cancellation. In effect, during this period the subscription is in an "active and pending cancellation" state.

To identify whether a subscription is in "active and pending cancellation" state: look for status ACTIVE and cancelledDate not null.

To uncancel a subscription in "active and pending cancellation" state: use the PUT /subscription/{subscriptionId}/uncancel endpoint. On success, the cancelledDate property is set to null.

You can't uncancel a subscription in state CANCELLED.

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