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Bango Developer
  1. Bango Resale
  2. For resellers
  3. FAQ
  4. Is a customer refunded if they cancel with the merchant to sign up through a reseller?

Is a customer refunded if they cancel with the merchant to sign up through a reseller?

A customer may decide to cancel a service provided directly by a merchant because they want to move to the same service provided through a reseller.

If they do so, whether they receive a refund depends on the merchant and the country.

Bango Support can help you speak to the merchant to confirm the behavior.

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