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Bango Developer
  1. Bango Resale
  2. For resellers
  3. Bango Care
  4. Bango Care

Bango Care

Search functionality to find entitlement records held by Bango Resale for your customers

Search Criteria

You can search by the Bango Entitlement Id and/or Customer Id to find the entitlements you are looking for.

Search Results

The results returned from your search will contain the below information.

Column NameDescription
Bango Entitlement IdEntitlement identifier created on the Bango system. Each entitlement has a unique identifier.
Product KeyThe identifier for the merchant service you want to activate for the user.
Product NameHuman readable description of the product key.
MerchantMerchant the entitlement is against.
Customer IdCustomer identifier (e.g MSISDN, Subscriber Number, Hashed Value).
Entitlement Creation DateDate/Time (UTC) the entitlement was created on the Bango system.
Entitlement Activation DateDate/Time (UTC) the entitlement was activated on the Bango system (status Active). If the entitlement is still in a pending state, this field will be null.
Entitlement End DateUTC datetime at which the entitlement ended in the Bango Platform (status CANCELLED or REVOKED). If the entitlement status is ACTIVE-ENDING the UTC datetime will be set in the future to show when the entitlement will be CANCELLED. null if the entitlement is still in an ACTIVE state.
Entitlement Suspended DateDate/Time (UTC) the entitlement was suspended on the Bango system (status Suspended).
Entitlement Resumed DateDate/Time (UTC) the entitlement was resumed on the Bango system.
Entitlement Expiry DateIf an Expiry Date is set on entitlement creation, it will be shown here. If no expiry date is set, the field will be null.

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